Category Archive: Usability/User Experience

Writing for a better online user experience

Derek Powazek’s article “Calling All Designers: Learn to Write!” rightly argues that designer can create better online user experience by writing well.

He states that “…when it comes to experience on the web, there’s no better way to create it than to write, and write well.”

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Email Newsletter Usability from Nielsen Norman Group Report

Nielsen Norman Group Report on email newsletter usability is out.  For your convenience, I had read and summarised the findings for 3 different type of people involve in email newsletter.
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Huddle Landing Page

huddle_landingpage, originally uploaded by S S YAP.

Clear Call to Action Landing Page

Benefits illustrated with simple graphic reinforces the message you read in the email newsletter

Options with key features highlight and radio button for immediate selection

5 Things on Usability Testing

This post was inspired by Joe’s 5 Things. I had try contacting him about my contribution on 5 Things on Usability Things. No response from him.
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Making it easy for customer

We miss the meter reading today – where every 3 month, ESB, the electricity supply company will send someone  to read the meter at your residence.

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